Forms Express Pty Ltd, ACN 006 771 428 (“Forms Express”) is situated at 4 Reeves Court, Breakwater, Australia, 3216. Forms Express manufactures and supplies a range of business forms, cheques, payslips and transactional mail services.
Forms Express understands and appreciates that you are concerned about your privacy and about the confidentiality and security of information we may gain about you online and off-line. Forms Express is committed to protecting your privacy. Forms Express and its staff will adhere to the Commonwealth Privacy Act 1988 including the recently enacted National Privacy Principles, Schedule 3.
We will only collect information about you if it is pertinent to the type of request made. Information collection from you will typically be in the following circumstances:
If you visit the Forms Express web site (www.formsexpress.com.au) to read, browse or download information, our system will record the date and time you access our site, the pages viewed and any information downloaded. If you decide to complete an online form, we will only collect the information that you enter if you submit your online form. If at any stage you cancel your request or log out prior to submitting your request, the information you have entered up to that point will be automatically deleted.
If you have contacted us either by mail, telephone or via facsimile in relation to a product enquiry, customer service enquiry or response to a promotion, we will typically collect the following information: name, contact details, telephone, fax and e-mail details, as well as the details of your request. High level information in relation to your business may also be collected. The primary purpose of collecting this information is to enable us to provide you with better customer service.
Forms Express is the sole owner of the information collected. With the exception of information shared with our software business partners we will not provide any personally identifiable information whatsoever to third parties without your prior consent.
Software business partners include those organisations that distribute the software that is used with our business stationery products and in which you may typically also be a customer. To enable these software business partners to better understand your personal needs and improve their service levels to you and for us to meet existing contractual arrangements with our software business partners the following information will be disclosed: our customer reference number, company name, product description, type, quantities purchased and invoice amounts.
Forms Express takes reasonable steps to preserve the security of personal information both online and off-line.
While we use firewalls and access controls to protect information online, we also protect user information off-line. All of our users’ information is restricted in our offices. Only employees who need access to the information to perform a specific job are granted access to personally identifiable information.
Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Forms Express strives to protect such information, however we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
The Privacy Officer
PO Box 318
Belmont Vic 3216